Nova Keyboard Privacy Policy
The NovaKeyboard team ("we") provides Nova Keyboard and respects your privacy. This policy explains how information is processed when you use our app and keyboard extension, and the choices available to you.
1. Information we process
Keyboard input and settings: Ordinary typing, predictions and autocorrection are processed locally on your device. Keyboard preferences, locally learned data and clipboard history support their respective features and are not uploaded to our servers as a result of ordinary typing. Your personal dictionary stays on your device; we do not upload it. Text you actively submit for online translation is handled as described below.
Custom themes: Photos, videos and theme settings you select are processed and stored on your device to create your keyboard's appearance.
Accounts and purchases: We use account identifiers to provide cloud services. If you use Sign in with Apple, we receive the account information Apple provides according to your choices. We process subscription status, transaction identifiers, diamonds and unlocked-content records to provide and restore benefits. Apple processes payments; we do not receive your bank card information.
Online translation: When you actively submit a translation, the text and language options are uploaded through our servers to Google's translation service (Google Cloud Translation) to generate and return a translation. Your personal dictionary is not included in translation requests. The database for our translation service does not store the original or translated text. It stores account identifiers, request identifiers, text hashes, languages, character counts, timestamps and processing status to manage quotas, prevent duplicate requests and maintain service security.
Operation and usage information: We and our service providers process necessary device and app information, IP addresses, feature-usage events, crash reports and request logs to operate services, diagnose problems, improve the experience and prevent abuse.
Content browsing: Interactions such as theme impressions and clicks are used for content display, recommendation ranking and performance analysis.
Contacting us: We use contact details and feedback you voluntarily provide to respond to your questions.
2. Third-party services and advertising
We use Apple for sign-in and purchases; Firebase Authentication for authentication; Firebase Analytics and A/B Testing to analyze usage and compare feature performance; Crashlytics for crash analysis; Remote Config to deliver feature settings; Cloud Functions to run cloud services; and App Check to verify request origins. We use Google Cloud Translation for translation and Cloudflare for networking and content delivery. These providers process information as necessary to deliver their services.
Ads in the app are provided by Google AdMob. Advertising services may process device identifiers, IP addresses, and ad impressions and clicks to deliver ads, measure performance and prevent fraud. Where tracking permission is required, we request it through the system authorization process. Declining tracking does not affect basic keyboard input.
Third-party privacy information:
Apple: https://www.apple.com/legal/privacy/
Google: https://policies.google.com/privacy
Cloudflare: https://www.cloudflare.com/privacypolicy/
We may also disclose necessary information to relevant authorities when required by law.
3. Permissions and choices
You can manage photo access, tracking and keyboard "Allow Full Access" permissions in iOS Settings. Full Access supports keyboard features that require networking or shared data; it does not mean that we upload your ordinary typing.
You can choose not to use optional features such as online translation or sign-in, and adjust advertising choices when ad privacy settings are available in the app. Disabling a permission may make the corresponding feature unavailable.
4. Retention, security and deletion
We retain information only for as long as necessary to provide services, maintain security and meet legal obligations, and take reasonable measures to protect it. Service providers may process data outside your country or region.
You can initiate account deletion through account management in the app. You can also email us to request access to, a copy of, correction or deletion of personal information, withdraw consent, or ask about our data-processing practices. After verifying your identity where necessary, we handle requests under applicable law. Withdrawing consent does not affect lawful processing carried out before withdrawal. Local settings and custom content are removed when you clear the corresponding data. Retention of cloud account and entitlement records depends on the account's continued existence, fulfillment of benefits and statutory retention requirements. Retention of operational and security records is determined by the need for troubleshooting, abuse prevention and compliance with applicable law. Necessary transaction, security or legal records may be retained as permitted or required by law. Deleting your account does not automatically cancel an Apple subscription; manage it in your App Store subscription settings.
5. Minors
If you are a minor, use the services under a guardian's guidance. Guardians with questions about the processing of a minor's personal information can contact us.
6. Updates and contact
We may update this policy and its revision date. We will provide appropriate notice of significant changes.
Service provider: NovaKeyboard team
For privacy questions or data requests, contact: joynova2027@gmail.com